FAQs

What is EGNX and what does it specialize in?

EGNX designs and manufactures robotics solutions ranging from educational robots to advanced industrial systems. We also offer integration services, training, and custom machinery development.

How do I place an order?

You can request a quote via our website, and a sales engineer will follow up to confirm specs and delivery.

Do you ship internationally?

Yes, we handle global logistics including Africa, the Middle East, and beyond. Shipping methods and costs vary by region.

What is EGNX and what does it specialize in?

EGNX designs and manufactures robotics solutions ranging from educational robots to advanced industrial systems. We also offer integration services, training, and custom machinery development.

Can I become a distributor or reseller?

Yes, we are expanding our partner network. Please reach out through our mail sales@e-gnx.com.

Where are your products manufactured?

Our core manufacturing and prototyping operations are based in Egypt, with project delivery across the MENA region and Africa.

What’s the difference between Nano™, Versa™, Vector™, and Apex™ series?

Nano™: Educational/STEM robotics for schools and universities

Versa™: Compact robotics for maintenance and light automation

Vector™: Professional industrial-grade robotic systems

Apex™: Large-scale, heavy-duty robotic solutions for factories and mega-projects

Are your educational robots safe for children?

Yes, Nano™ series products are built with student safety in mind — using safe voltages, enclosed gears, and intuitive interfaces.

Can I upgrade from Nano™ to Vector™ systems as our needs grow?

Absolutely. Our systems are modular and designed for educational to industrial scalability.

Do you provide installation and training?

Yes, every hardware or robotic system can be delivered with optional on-site installation, operator training, and certification.

What’s included in your maintenance plans?

Routine inspection, software updates, hardware servicing, and priority support are included in our tiered maintenance contracts.

Can you develop a custom robot or machine for our facility?

Yes — custom development is one of our specialties. We start with a technical consultation and design brief.

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